At Lotte Lou we do everything we can to deliver your order to your door as quickly and carefully as possible.
Shipping costs €4.95 for orders in the Netherlands and Belgium. Orders of €49.95 or more ship for free. No extra costs are added at checkout.
Delivery time
The average delivery time is 6–8 working days.
Once your order has been processed and shipped, you will receive a confirmation so you stay informed about the status of your order.
Order processing
Orders are processed as quickly as possible. During busy periods, holidays or unexpected circumstances, delivery may in exceptional cases take a little longer.
My order is delayed
Has the expected delivery time passed and you haven’t received your order yet?
Feel free to contact us via our contact page. Our team will gladly look into it and help you further.
Address details
Always check carefully that your shipping details are filled in correctly before completing your order. Lotte Lou cannot be held responsible for delays or deliveries caused by incorrectly entered details.
Do you have questions about shipping or your order? Feel free to contact us, we’re happy to help ♡
Team Lotte Lou